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Meta's AI Support Chatbot Exploited to Hijack Instagram Accounts

Meta's AI support chatbot was used by hackers to take over Instagram accounts. The exploit involved tricking the chatbot into changing account emails and resetting passwords. Meta has since fixed the issue.

Meta's AI Support Chatbot Exploited to Hijack Instagram Accounts

Meta's AI support chatbot was exploited to hijack Instagram accounts, as reported by 404 Media. Hackers tricked the chatbot into changing the email associated with someone else's account and then resetting the password, gaining control. This exploit was demonstrated in a video shared on Telegram, showing how easily the process could be executed.

This incident highlights the risks of relying on AI for customer support, especially when it comes to sensitive actions like changing account details. While AI can streamline support, it can also be vulnerable to manipulation if not properly secured. For everyday users, this serves as a reminder to enable two-factor authentication on all accounts to add an extra layer of security.

To protect your Instagram account today, go to your settings and enable two-factor authentication. This adds a second step to the login process, making it much harder for hackers to gain access even if they manage to reset your password. You can find this option under 'Security' in your Instagram settings.

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